FAQ
Here are the frequently asked questions.
Can I try HMP Travel for free?
Certainly! Just fill out the form here, and you'll soon receive an email granting you access.
How soon can a traveler register and commence traveling?
Travelers can begin using their platform profiles on the same day they're on boarded.
What payment methods are accepted?
All our plans support credit card & mobile payments, with flexibility and customization available in the Business and Enterprise plans.
Can HMP Travel assist us with group trip arrangements?
Certainly! We're equipped to handle your company's end-of-year gathering. We'll take care of all the complexities involved in group booking from start to finish. Please note that this support is available exclusively as an additional service.
What level of assistance is provided with each plan?
All plans provide access to the full support team at HMP Travel, available 24/7 via various channels (phone, email, chat, and video call). With the Enterprise plan, your company is assigned an expert assistant for personalized assistance with specialized queries.
Can I switch plans at any time?
You have the flexibility to switch plans whenever necessary with HMP Travel. Access your desired plan directly or contact our team for assistance. However, please provide at least 30 days' notice.
Can I cancel my subscription to HMP Travel at any time?
Travel plan subscribers can opt out at any time without incurring additional charges. However, for Premium, Business, and Enterprise plans, we require a minimum of 30 days' notice for cancellation.
How can I reach Customer Care?
HMP Travel Support
support@hmptravel.com | +254-703-720-000
Get started with HMP Travel
Streamline your corporate travel needs with our all-in-one platform. We've got you covered from start to finish, supported by travel experts.
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