Privacy Policy

Welcome to HMP Travel's Privacy Policy. This Privacy Policy aims to inform you about how we collect, use, disclose, and protect your information when you use our services, including our website and mobile application (collectively referred to as the "Platform").

Information We Collect

We collect various types of information when you interact with our Platform:

Information You Provide: This includes information you provide to us when you create an account, make bookings, contact customer support, or otherwise interact with the Platform. This information may include your name, email address, phone number, payment information, travel preferences, and any other information you choose to provide.

Automatically Collected Information: We automatically collect certain information when you use the Platform, including your IP address, device information (such as device type, operating system, and browser type), log data (such as access times and pages visited), and usage data (such as interactions with the Platform and preferences).

Information from Third Parties: We may receive information about you from third parties, such as travel suppliers or partners, in connection with your use of the Platform or when you choose to connect your account with third-party services.

How We Use Your Information

We use the information we collect for various purposes, including:

Providing, maintaining, and improving our services

Processing and fulfilling bookings

Communicating with you about your bookings, account, and updates

Personalizing your experience on the Platform

Analyzing usage trends and preferences

Sending marketing communications, promotions, and offers

Complying with legal obligations

How We Share Your Information

We may share your information with the following parties:

Service Providers: We may share your information with third-party service providers who assist us in operating the Platform, processing payments, providing customer support, or performing other business functions.

Travel Suppliers: We may share your information with travel suppliers (such as airlines, hotels, and car rental companies) to fulfill bookings and provide you with the requested services.

Affiliates: We may share your information with our affiliates for business purposes, such as marketing or analytics.

Legal Compliance: We may disclose your information in response to legal requests, court orders, or to comply with applicable laws, regulations, or legal processes.

Safety and Protection: We may disclose your information to protect the rights, property, or safety of HMP Travel, our users, or others.

Your Choices

You have choices regarding the collection, use, and sharing of your information:

Account Information: You can review and update certain account information by logging into your account settings.

Marketing Communications: You can opt out of receiving marketing communications from us by following the instructions provided in such communications.

Cookies and Similar Technologies: You can manage your cookie preferences through your browser settings.

Please note that opting out of certain communications or functionalities may limit your ability to use certain features of the Platform.

Data Security

We take reasonable measures to protect your information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred to and processed in countries other than your own, where data protection laws may be different. By using the Platform, you consent to such transfers and processing.

Children's Privacy

The Platform is not directed to children under the age of 18, and we do not knowingly collect personal information from children under the age of 18. If you believe that we have inadvertently collected personal information from a child under 18, please contact us, and we will take steps to delete such information.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on the Platform or by other means. Your continued use of the Platform after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at support@hmptravel.com

Definitions

For definitions of capitalized terms used in this Privacy Policy, please refer to our Terms of Use.